Here is the fix: In Windows 10, open Windows File Manager (Windows Explorer). Make sure that you configure folder options to display hidden files and folders.
Follow this path:
- This PC
- Local Disk (C:)
- /Users
- /(Your Username)
- /AppData
- /Local
- /Chrome
- /User Data
- /Default
Scroll Down within the /Default folder and Find and Delete the file called “Web Data.”
You may be restricted from deleting the “Web Date” file because it is in use by Google Chrome processes. In this case, you will first need to stop all the Chrome processes and add-ons sub-processes. Close each Chrome browser window. Click simultaneously the keys, CTRL + ALT + Delete. Then, select task manager. Select the Processes tab. On the left menu under “Apps,” if any Chrome browser windows are still open, you will need to expand the Google Chrome (32 bit) app/s, right click each Chrome Page or Tab that you find in the list, and left click “end task.” This should close all open Chrome pages and tabs. Under “Background Processes” in the left menu list, just right-click each Google Chrome (32 bit) sub-process, and Left click to select “End Task” for each. Now, you can proceed to delete the “Web Data” file.
